Hot air balloon flights over Teotihuacan Incredible views for extraordinary people

• Women who are pregnant, at any stage.
• People with serious heart conditions or uncontrolled high blood pressure.
• Anyone with recent injuries or conditions that limit mobility.
• People with recent surgery (especially spine, hip or knee).
• Anyone under the influence of alcohol or drugs.
• People who can't remain standing during the flight, or who can't take the landing position shown by the pilot.
• Children under 4 without an additional waiver signed by a parent or guardian
• Passengers over 100 kg (220 lb) pay an additional weight surcharge

Please tell us about any medical or physical condition when you book. The safety of every passenger is our priority. If you have questions about a medical or physical condition, please check with our team before booking.

At Volando Alto we specialize in safe flights. Just like your safety, taking care of our equipment is essential: we never overload it, let it wear out or fly in conditions that could put the pilot or passengers at risk.

We have balloons for 6, 8, 12 and 18 people. The balloon assigned depends on each day's logistics and bookings.

Children 4 and older can fly with an additional waiver signed by a parent or guardian. It's a unique experience and completely safe: the basket is tall enough to fully protect them.

With the transportation option, pickup is around 4:30 am. If you're getting to our balloon port on your own, check-in is at 5:40 am. Enjoy a coffee at our private facilities and leave the nerves behind while we focus on what matters most, your safety, inspecting every balloon before takeoff.

It depends on the package: from 2 hours (balloon flight only) to 6 hours with our all-inclusive tour. We give each activity the time it deserves so you can enjoy every detail, and we cap group sizes to keep the experience personal.