Leading and established agency in Mexico City with over 12,000 travelers per year and a complete ecosystem in the capital.
To conduct balloon flights safely and professionally, we have all the requirements and certifications issued by the AFAC (Federal Civil Aviation Agency).
Our experiences are designed for you to enjoy a safe flight, comfortable transportation from Mexico City, a cultural tour of the City of the Gods, and personalized attention in English or Spanish.
Discover our flight packages in Teotihuacan
Recognized by our travelers
Flying High

Certified and qualified pilots

More than 5 years of experience

Permissions and licenses with AFAC

Over 2,000 positive reviews
Frequently Asked Questions
Who cannot take a hot air balloon ride?
- Women pregnant, at any stage of pregnancy.
- People with serious heart problems o uncontrolled hypertension.
- Those who suffer recent injuries or diseases that limit mobility.
- People with Recent surgeries (especially the spine, hip, or knees).
- Individuals under the influence of Alcohol or drugs.
- People who cannot stand During the flight or what cannot adopt the landing position indicated by the pilot.
- Children under 4 years of age without additional parent or guardian responsive
- If the passenger's weight exceeds 100 kg, An overweight surcharge will apply.
We recommend reporting any situations at the time of your reservation. The safety of all passengers is our priority. If you have any doubts about your medical situation or physical condition, please consult with our team before booking.
Who cannot take a hot air balloon ride?
- Women pregnant, at any stage of pregnancy.
- People with serious heart problems o uncontrolled hypertension.
- Those who suffer recent injuries or diseases that limit mobility.
- People with Recent surgeries (especially the spine, hip, or knees).
- Individuals under the influence of Alcohol or drugs.
- People who cannot stand During the flight or what cannot adopt the landing position indicated by the pilot.
- Children under 4 years of age without additional parent or guardian responsive
- If the passenger's weight exceeds 100 kg, An overweight surcharge will apply.
We recommend reporting any situations at the time of your reservation. The safety of all passengers is our priority. If you have any doubts about your medical situation or physical condition, please consult with our team before booking.
How many people can fly in a hot air balloon?
At Volando Alto, we are experts in safe flights, which is why, just like your safety, it is vital to take care of the equipment, without overloading it, damaging it, or exposing it to conditions that do not guarantee the safety of the pilot and passengers.
We have balloons with capacity for 6, 8, 12, and 18 people. The balloon assigned will depend on the logistics and reservations for the day.
Can children do the balloon flight activity?
Children ages 4 and up may ride with a signed parental consent form. In addition to enjoying a unique experience, it is 100% safe, as the basket is high enough to provide full protection.
What time is the flight?
If you purchase the option with transportation, you will be picked up at approximately 4:30 am, and if you wish to arrive at our balloon port on your own, the appointment will be at 5:40 am. At our private facilities, you can enjoy coffee and leave your nerves behind while we focus on what's most important: your safety, with an inspection of each balloon for a safe flight.
How long does the tour last?
The tour duration depends on the package chosen, ranging from 2 hours (hot air balloon ride only) to 6 hours with our all-inclusive tour. We dedicate the necessary time to each activity so you can enjoy it in detail. We also limit the group size for each tour to ensure a personalized experience.